Terms & Conditions
Termoprodukt online shop regulations :
§ 1. General Provisions
I. Customer – an adult individual or business that purchases the Products in Store
II. Consumer – Customer that purchases the Products in Store
III. Regulations – mean these Regulations of the Online Store
IV. Store – online store of Termoprodukt: http://shopen.termoprodukt.co.uk/index.php?route=common/home
means Piotr Wróblewski, the owner of PPHU TERMOPRODUKT company with the
principal place of business in BIELAWA, ul. Tkacka 17, 58-260 Bielawa,
NIP (Tax ID) 882-145-99-56; Regon (National Business Registry Number)
VI. Product - a
movable thing available in the Online Store which is the subject of the
Sales Agreement between the Customer and the Seller.
These Regulations contains general terms and conditions of using the
Store. The provisions of these Regulations are not aimed to exclude or
limit any rights that the consumers are entitled to under binding
provisions of law.
3. The owner of the Online Store is the Seller.
4. Contact with the Seller is possible by e-mail: firstname.lastname@example.org or phone : + 48 576 195 304
Buying in Termoprodukt store:
accept this Terms & conditions
§ 2. Order form
To make purchases from the Online Store and, at the same time, to
conclude sale agreement you must place an order on the website of the
Store filling in an order form. The data required for the processing of
the order are: name and surname, name of the company, delivery address,
National Business Registry Number and contact information (name and
surname, phone number, e-mail address).
Placing an order in our Online Store is equivalent to the Customer
approval to processing personal data (typed in order form). According to
the Personal Data Protection Act of 19 August, 1997 *Journal of Laws
No. 101, 1997, item 883) the personal data of the Customer are stored
into our database. The Customer agrees to processing their personal
data for the purpose of fulfilling the order or for the marketing
purposes. The Customer has a right to control, change or claim to stop
processing their data.
§ 3. Store offer and purchase terms
1. A number of offered product in our Online Store is variable and it is updated constantly.
2. Orders are fulfilled in order of proposals.
To make purchase the Customer must correctly fill in the order form
and send it to Termoprodukt using our service at
Termoprodukt reserves the right to withhold fulfilling the order or
changing the terms of the order. The company shall immediately inform
5. Each correctly placed order
will be processed immediately (for standard devices), not later than
the next working day from the time of payment for order.
After verifying the order form, the Seller sends to the Customer an
e-mail containing information about the conditions of the agreement
(time limit of completion, payment conditions).
7. For each purchase we send an invoice.
Cancellation of order can be make after accepted after prior
negotiation and agreement. Customer will be liable for all costs
incurred to date.
§ 4. Delivery
1. The Products will be delivered to the address typed into the order form.
2. The price of the Product will be paid by PAYPAL service or bank transfer.
3. Non delivery or any delivery discrepancy must be reported in writing to Seller.
4. Delivery time for probe,temperature data loggers and digital thermometers with standard probe size 7 days.
5. Delivery time for temperature data loggers, probes and digital thermometers with customized probe size 20 days.
§ 5. Complaints and warranty
Bought and delivered Products have a warranty of Termoprodukt. In
case of complaint, the Customer shall contact the Seller. The basis for
considering warranty is a warranty card sent with the Product to the
Customer. Warranty consideration is set in accordance with the terms of
2. Termoprodukt includes claiming on the grounds of the statutory warranty solely in justified cases.
Complaints relating to mechanical damage caused during transport will
be considered only after preparing the damage report signed by the
Customer and a deliverer.
4. At the time of
delivery the Product to the Customer, they are obliged to check the
status of a shipment. In case of damage the Customer is obliged to
decline taking the shipment and report the damage to the deliverer. The
Customer shall also contact the Seller immediately.
The base of consideration of the complaint is to send the Product to
the address of the Seller. The shipment must contain a description of a
defect and a photocopy of sales receipt. The Seller does not accept any
packages sent COD.
6. Termoprodukt devices not
wanted or incorrectly ordered may be charged of 20% of invoice value in
respect of packaging and administration. All Termoprodukt returned
products must be received in their original supplied condition and
returned to Termoprodukt within 30 days of the original invoice date.
Customer will bear all costs of returning. No products that have been
specifically manufactured to the purchaser's requirements, can be
returned for credit unless previously agreed with Termoprodukt. This
does not affect your statutory rights.
complaints are considered in 14 days from the time of delivery the
defected Product. In case the warranty will be considered positively,
damaged Product will be repaired or replaced by new.
§ 6. Final provisions
1. The Seller reserves the right to withdraw particular Products from sale.
These Regulations is the only one document that contains terms and
conditions of placing and processing the orders in Online Store of
3. In case of any doubts related to shopping or any opinions, please contact us by e-mail: